How Can We Help You?

Have a question about our SEO or AI courses? Need help accessing your account? Looking for customised training for your company?

Choose the relevant enquiry type and send us a message. Our team will direct your enquiry to the appropriate person.

For faster assistance, include the relevant course, order number or company information in your message.

Choose Your Enquiry Type

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Course Enquiries

Not sure which SEO or AI course is right for you?

Tell us about your goals, current experience and the skills you want to build. We can recommend a suitable starting course or learning path.

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Student Support

Already enrolled?

Get help with account access, courses, lessons, downloads, payments or certificates.

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Corporate Training

Looking for SEO or AI training for your company?

Tell us about your organisation, team size, training objectives and preferred format.

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Partnerships and Collaborations

Interested in a partnership, speaking engagement, education collaboration, affiliate opportunity or content project?

Send us the relevant information for review.

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Media and Speaking Enquiries

Invite Jackie to participate in a podcast, interview, webinar, panel or industry event.

Please include the event topic, audience, date, location and expected format.

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General Enquiries

For anything that does not fit the categories above, send us a general message.

Contact Information

Contact InboundX Academy

Company

Inboundx Group Sdn. Bhd.

Registration number

202101025653 (1425953-A)

Brand

InboundX Academy

Business address

Level 3, 8, Jalan Perniagaan Vorteks 5,
Pusat Perniagaan Vorteks,
14100 Simpang Ampat, Pulau Pinang, Malaysia

Telephone/WhatsApp

017-898 2456

Email

contact@inboundxacademy.com

Operating hours

Monday to Friday

9:00 AM - 6:00 PM

Closed on Saturdays, Sundays and Malaysian public holidays, if applicable.

Send Us a Message

Complete the form below and provide as much relevant information as possible.

Course Recommendation

Not Sure Which Course to Choose?

Tell us about your goals, and we will recommend a suitable starting point.

Student Support

Get Help With Your Account or Course

For account, course or payment issues, use the email address registered with your InboundX Academy account.

Include the relevant course, lesson and error message where possible. Do not submit your password or full payment-card information.

Corporate Training

Request a Custom SEO or AI Training Proposal

Provide information about your organisation and training requirements.

Submitting an enquiry does not confirm the booking. Training scope, fees, availability and arrangements will be confirmed through a formal proposal.

Prefer to Message Us on WhatsApp?

For short course or corporate training enquiries, contact our team through WhatsApp.

Visit Our Office

InboundX Academy Office

Level 3, 8, Jalan Perniagaan Vorteks 5,
Pusat Perniagaan Vorteks,
14100 Simpang Ampat, Pulau Pinang, Malaysia

Office visits are by appointment only. Please contact our team before visiting.

Before You Contact Us

You may find an immediate answer through:

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Course Information

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Learning Paths

Find the recommended course sequence based on your goals.

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Student Dashboard

Access your enrolled courses, downloads, orders and certificates.

Frequently Asked Questions

Read answers about course access, payments, languages, certificates and training formats.

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Corporate Training

Review available SEO and AI training topics and formats.

FAQ

How quickly will I receive a response?

Response times depend on enquiry volume and operating hours. Our team will respond as soon as reasonably possible during business days.

Yes. WhatsApp is suitable for short course and corporate training enquiries. More detailed requests may require email or a completed enquiry form.

Yes. Tell us about your role, experience and learning goals, and we can suggest a suitable starting point.

Existing students should use the support section in the Student Dashboard or submit the Student Support Form using their registered email address.

Office visits should be arranged in advance. Contact our team to confirm availability before travelling.

If one-to-one consultation remains available, provide a separate service page with its scope, fee, availability and booking process.

Yes. Submit the event topic, date, format, audience, location and expected requirements through the Media and Speaking enquiry category.

Yes. Relevant education, media, affiliate and business collaboration proposals can be submitted for review. Submission does not guarantee acceptance.

Do not send passwords, private customer information, complete payment details or sensitive internal data through the general form. Contact us first if secure information sharing is required.

Let’s Find the Right Next Step

Whether you are choosing your first course, looking for student support or planning corporate training, send us the relevant details and we will guide your enquiry to the right place.